Frequently Asked Questions
Delve into our comprehensive list of queries and responses designed to provide you with a thorough understanding of how Zantal Healthcare operates. From registration and pay rates to shift bookings and more, find all the key information you need about our agency here.
Once we receive all necessary documentation and training certificates, our dedicated team works diligently to process your application. Typically, you should be ready to start work within a week.
At Zantal Healthcare, we pride ourselves on offering a highly competitive compensation package. As a non-framework agency, we’re not bound by employer-set pay caps, so we can properly reward your skills and hard work. Additional benefits include a free uniform, discounted training, 24/7 support, payment protection for canceled shifts, flexible working hours, online shift booking, mileage compensation, bi-weekly pay, easy online timesheet submission, referral bonuses, and assistance with transportation, accommodation, visas, and immigration. We also offer peer support via social media, and special bonuses for last-minute shifts.
Details about our pay rates can be conveniently accessed by clicking here.
You’ll receive your payment bi-weekly directly to your UK bank account.
Yes, owning a UK current bank account under your name is a requirement for receiving payment.
We offer statutory training in Basic Life Support (BLS) and Manual Handling, along with specialized training. You can access these through the training links here.
Registration with the DBS update service is crucial for agency healthcare workers as per UK law. It’s not only cost-effective but also saves time. We advise registering within 19 days of receiving your certificate, with a yearly fee of £13.00.
Booking shifts with us is straightforward – you can do it via a phone call, online, or through our dedicated app.
With Zantal, you have the freedom to work at any location that suits you, as we provide services across the UK.
Given the staff shortages in both the NHS and private sector, there are ample work opportunities available. While agency work comes with a zero contract, our full-time staff often exceed 40 hours per week. You’re welcome to work as much as suits you.
Zantal Healthcare stands out from the crowd in several ways. We are a go-to agency for last-minute staffing needs and are able to respond at lightning speed, often within hours. Our non-framework status allows us to reward you with excellent pay rates, including mileage compensation for commuting. In addition to these, we boast full compliance, a 95%+ shift filling rate, minimal cancellations, solid policies and protocols, and an exceptional staff team.
